Frequently asked questions

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Yes, we offer airport shuttle services for our guests. Please contact our front desk to arrange your transportation.

Yes, we offer complimentary parking that is safe and convenient for our guests.

You will receive an email confirmation immediately upon completing your reservation.

Check-in is from 3:00 PM and check-out is by 11:00 AM. Early check-in or late check-out may be available upon request, depending on availability.

Check out time is 11am but we understand that sometimes our guests would either like to sleep in a little or need to wait to catch their connecting shuttle or flight. We will try to accomodate late checkout requests but often times it is impossible as time / space is permitted.

Our cancellation policy varies based on the season and type of booking. We recommend reviewing the policy details at the time of reservation or contacting our reservations team for clarity.

Feel free to contact our front desk for any further questions or clarifications. We're here to ensure your stay at Parador Nature Resort is memorable and hassle-free!

We frequently offer special packages, including honeymoon, adventure, and wellness packages. Please check our website or contact our reservation team for the latest offers.

We offer a variety of rooms and suites, ranging from standard garden-view rooms to luxury penthouse suites. Each is equipped with modern amenities and caters to different guest needs. Take a look at our Rooms or Suites pages for more information.

While many of our rooms offer breathtaking ocean views, some are oriented towards the lush gardens or jungle. You can choose your preference upon booking.

Absolutely. We have specially designed rooms and amenities for guests with disabilities to ensure a comfortable stay. Please inform us in advance so we can make any necessary arrangements.

Yes, complimentary high-speed Wi-Fi is available throughout the resort for our guests' convenience.

In accordance with Costa Rican law, Parador Nature Resort is a smoke-free resort, but designated smoking areas are available for guests.

Parador is a pet-free resort to ensure the comfort of all our guests and maintain the natural ecosystem.

Parador boasts several restaurants serving diverse cuisines, from local Costa Rican dishes to international favorites. We also cater to special dietary needs upon request. Take a look at our Dining section for more information on the many amazing options we have on the property.

While our resort embraces a relaxed atmosphere, some dining venues may have a smart-casual dress code for dinner. Please check with the specific restaurant for details.

Absolutely! Our chef has incorporated many vegetarian, vegan and gluten-free options into our menus but please inform us of any dietary needs or restrictions in advance, and our culinary team will ensure your dining experience meets your needs. You can view our restaurants and their full menus on our dining page.

Yes, our spa offers a range of treatments including massages, facials, and wellness packages to ensure a relaxing and rejuvenating stay. For a more thorough look at Pacífica Spa and the services we offer, click over to our spa page.

To book an appointment dial extension 653 from your room phone or contact us.

To book an appointment dial extension 653 from your room phone or contact us.

8am - 9pm

Yes, our recently updated fitness center is open daily and equipped with the latest exercise machines and weights. Personal trainers and classes may also be available. Be sure to ask about yoga classes as well!

Absolutely! Parador is perfect for families, with amenities like mini-golf, family suites, and activities for children of all ages. It should be noted that Parador also has a few 'adults only' pool areas for our guest as well. Take a look at our amenities page for more information.

0-8 years old

Yes, check for movie nights schedule and other activities for children. Babysitting services are available upon request at an additional charge.

Of course! Whether it's a birthday, anniversary, or any special event, our team is here to help make it memorable. Please inform us in advance to make the necessary arrangements.

Absolutely! Parador has multiple venues suitable for business gatherings, weddings, and other events. Our team is on hand to help with planning and execution.

We have a first aid kit and trained staff on-site for minor issues. For emergencies, the nearest medical facility is a short distance away, and we can arrange transportation if needed.

Yes, we have currency exchange services available at the front desk. We recommend checking the daily exchange rates with our staff.